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Payer outage
Feb 23 at 12:15pm EST
Affected services
API
Client Dashboard
Resolved
Feb 23 at 12:15pm EST
We are aware of the ongoing payer outage affecting Optum payers such as UBH, UHC, Golden Rule, Optum BH, and many others. This outage is on the payer-end, our team is actively monitoring for updates and will continue to update you once resolved. Thank you for your patience and understanding as our payer partners work to resolve the issues they are experiencing with their systems. Please do not submit a support ticket for impacted payers, we will be providing a list of the impacted payers shortly.
Affected services
API
Client Dashboard